Speakers
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Nguyen Yen Nhi
Expert of Business Department,
Ho Chi Minh City Power Corporation (EVN HCMC)
Viet Nam
As an expert in business and customer service at Ho Chi Minh City Power Corporation, she is dedicated to enhancing customer satisfaction and loyalty through innovative problem-solving and a proactive approach. With a strong focus on digital transformation, she is currently playing a role in a team that drives advancements in business processes and customer service, ensuring that Ho Chi Minh City Power Corporation remains at the forefront of service excellence.
Sessions
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08-Oct-2024SUMMIT STREAM 1, LEVEL 1A, NOVEL 1Presentation: Empowering customers - Digital transformation for improving customer experience at Ho Chi Minh City Power Corporation